*Please note:

 i) please ensure you have eaten
within 4 hours of arriving to your appointment;

ii) we cannot offer piercing to
anyone that is pregnant or breastfeeding, due to the risk of infection.

We accept pre-booked ear piercing appointments, and if a piercer is available, we will accommodate walk-in requests. Each booking will last 30 minutes and will allow up to three piercings within that time.

If you wish to cancel or change your booking please give 24 hours notice prior to your original booking time.

If you have any queries in relation to your booking, please contact the store you have booked your appointment with.

Please note that the service is free, this does not include the jewellery for your piercing. Your piercing jewellery must be bought in-store from our piercing jewellery range on the day of your booking appointment. Our piercer will not be able to carry out your booking with any other jewellery. Piercing jewellery is sold in single studs (we do not sell sets of two) and starts from £69. Due to reasons of hygiene piercing jewellery cannot be returned or exchanged.

Please arrive at least 15 minutes prior to your booking so you have time to choose your piercing jewellery with your dedicated staff. Please also ensure that you have a valid form of identification with you. See the 'What should I do to prepare for my appointment & do I need ID?' FAQ for more information on identification.

Our Piercing Studio is available at two locations.

Carnaby Street, London

Address: 56b Carnaby Street, London, W1F 9QF

Opening times:

Monday - Saturday: 10am - 8pm

Sunday: 12pm - 6pm

Please note that our piercing studio is situated downstairs in this store and is not wheelchair accessible.

Covent Garden, London

Address: 46 Monmouth Street, London WC2H 9LE

Opening times:

Thursday - Saturday: 11am - 7pm (last appointment 6:20pm)

Sunday: 11am - 5pm (last appointment 4:20pm)

Leeds

Address: Unit 1 County Arcade, Victoria Quarter, Leeds LS1 6AZ

Opening times:

Thursday - Saturday: 10am - 6pm (last appointment 5:20pm)

Sunday: 11am -  5pm (last appointment 4:20pm)
Please note that our piercing studio is situated downstairs in this store and is not wheelchair accessible.

Your piercer will explain how and when to clean your piercing and supply you with the appropriate cleansing solution. This can also be purchased from a pharmacy. Always read the instructions before use. Please do not be alarmed if you have some initial bleeding, swelling at the site of the piercing, bruising and/or tenderness. Whilst your piercing is healing you may experience some discolouration, itching, secretion of a white straw-coloured fluid (not pus). However, if you are at all concerned with the piercing site, do seek medical advice. Here are our top tips for post-piercing care:

- Avoid touching the site unnecessarily and never touch the site unless your hands are clean

- Keep the piercing clean using the appropriate cleaning fluid. Remove any discharge using the method advised by your piercer, depending on placement

- Try to avoid using cosmetics near the piercing site

- Avoid situations where your piercing might get bumped or knocked e.g. team sport

- Avoid swimming, hot tubs, and saunas for approximately four weeks

- Do not take your earrings out for long periods for the first six months to avoid the holes sealing up and avoid changing your piercing at all for the first 6 weeks (or longer if advised by your piercer)

- Avoid sleeping on the pierced area during healing, if needed use a travel pillow to keep your head elevated

- To prevent jewellery becoming loose, with clean, dry hands you can tighten the jewellery by holding the back of the post and twisting the front piece to the left

- Look out for anything that seems wrong, such as severe swelling, or embedding of jewellery. Always seek medical advice if you are concerned.

Rest assured that our piercers are fully-trained and qualified to undertake their work. In addition, our piercing studio has been inspected and certified to carry out piercing. So not only does look amazing, it ticks all health and safety boxes.

*Please note:

i) please ensure that you have eaten within 4 hours of arriving for your appointment;
ii) we cannot offer piercing to anyone that is pregnant or breastfeeding, due to the risk of infection.

 To avoid disappointment on the day of your booking, please ensure that you have done the following:

- Not taken any blood thinning medication in the 24 hours before your appointment time

Unfortunately, we will not be able to go ahead with your booking if:

- You do not have valid photo ID with you (driving licence, passport)

- You do not fill in our consent form

- You are under 12

- You are 12-18 and are not accompanied by a parent or guardian. Please note that your parent/guardian must have valid photo ID for themselves and for you (if you have a different last name to your adult they will need to bring your birth/adoption certificate matching their name along with the photo ID). Your parent/guardian will need to fill out a consent form for you at the booking

- You are pregnant or breastfeeding

- You have any health conditions, such as epilepsy, and do not have a doctor’s note

At the start of your appointment you will complete the necessary consent form and you will have some time to discuss and choose your piercing jewellery (please note that we cannot pierce with jewellery that is not purchased at the time of your appointment and selected from our piercing jewellery range). Our store staff and piercer will be on hand to help you choose your jewellery and decide on your piercing locations. Remember, you can have up to 3 piercings per appointment. Our piercer will pierce using single-use, sterile needles, not a gun.

Your piercing jewellery must be bought in-store from our piercing jewellery range on the day of your booking appointment. Our piercer will not be able to carry out your booking with any other jewellery. Please see our piercing jewellery range here. Piercing jewellery is sold in single studs (we do not sell sets of two) and starts from £79. Due to reasons of hygiene piercing jewellery cannot be returned or exchanged.

You will need to purchase the jewellery for the piercing from our store on the day of your appointment. Piercing jewellery is sold in single studs (we do not sell sets of two) and starts from £79. Due to reasons of hygiene piercing jewellery cannot be returned or exchanged. Our piercer will not be able to carry out your booking with any other jewellery. Please see our piercing jewellery range here.

You will not be charged for the piercing service.

We make scheduled appointments and may accept walk-ins on a first come, first served basis in the remaining time slots available on the day.

If there are no available appointment slots online, there will not be any available in-store.

If you would like to enquire about same-day piercing appointments, please contact the store you wish to book your appointment with.

Currently we offer wheelchair accessible piercing at our Monmouth Street store. Please check back for further wheelchair accessible locations coming soon.

We pierce with single-use sterile piercing needles.

Our piercers will do up to three piercings in one appointment. We can only pierce two cartilage piercings in one appointment (in the same ear).

Yes, if you need to reschedule please contact the store you have booked with at least 24 hours prior to your appointment.

Yes. We can pierce over the age of 18 years old with valid government-issued photo ID (original, not photocopy). If you are under 18 but over the age of 12 we can pierce your lobes only. In addition, your legal guardian will need to accompany you to the appointment. A valid government-issued photo ID (we only accept originals, not photocopies) such as a passport or a driving licence must be brought to the appointment by both yourself and your guardian. In the case of different last names, a birth/adoption certificate matching the guardian's name is required alongside the valid photo ID.

For minors, your parents and/or guardians are permitted access inside the room for the duration of your piercing appointment.

For adults, we prefer you to be alone, however if a support system is needed one additional person may be allowed in the room for the duration of the appointment in a safe zone (away from potential hazards).